Privacy Notice

Privacy Policy

Thank you for visiting our website, operated by akehs.com (the “Company”). We are committed to providing you with a secure and enjoyable online shopping experience, along with personalized, high-quality service that reflects our standards. This commitment includes protecting and safeguarding your personal information.

This Privacy Policy describes the types of information we collect from you or about you when you visit our website (each referred to as a “Site”). The Sites, together with their features and content, are collectively referred to as the “Services.” This Privacy Policy also explains how the Company may use and share your personal information and how you can control certain uses of your data.

By using the Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy, including the transfer and storage of your personal information in the United States, Canada, and Hong Kong. You also agree to the Terms of Use incorporated herein by reference. If you do not agree, please do not access or use the Services.

What Information Does the Company Collect?

The Company may collect information from you or about you in the following ways:

Information Collected Through Your Interactions with Us

We collect information about you and your transactions and other interactions with us. This may occur when you use our Services, make a purchase, subscribe to our catalog, newsletters, or email lists, participate in contests, sweepstakes, or promotions, complete product reviews or surveys, send gift cards, or otherwise communicate with us.

When you make a purchase, we also collect your billing address.

Information About Third Parties

If you send a message to another person through the Services, we may collect information such as that person's name, phone number, email address, and shipping address.

Information Collected Automatically

We and our service providers may use cookies, web beacons, pixel tags, log files, JavaScript, and similar technologies to collect certain non-personal information about visitors, users, and interactions with emails or advertisements. This information may include:

  • Browser type

  • Operating system

  • Device information

  • Pages visited

  • Clickstream data

  • IP address

  • Time spent on the Site

  • Returning visitor activity

  • Interactions with emails

This information helps us personalize your experience, remember your preferences, and provide relevant content, offers, and advertising.

Information from Third-Party Sources

We may receive information from third-party providers to update, validate, or supplement information you have provided or that has been collected automatically. This may include address verification, demographic data, or information obtained through social media platforms depending on your privacy settings.

Combined Information

We may combine information collected from various sources, including information from multiple devices you use and information received from third-party providers.

Third-Party Advertising and Analytics

We may use third-party advertising, analytics, and tracking tools to better understand website usage, improve our Services, and deliver targeted advertising. These third parties may use technologies such as cookies, pixel tags, log files, and flash cookies, over which we have no direct control.

Your Tracking Choices

Certain features of the Site require the use of cookies. By registering for and using the Services, you consent to our use of cookies. Without such consent, certain Services may not be available.

Types of Cookies We Use

Strictly Necessary Cookies

  • Enable website functionality

  • Manage shopping cart operations

Performance Cookies

  • Collect anonymous information

  • Help improve website performance

Functionality Cookies

  • Remember preferences such as country and currency settings

Targeting and Advertising Cookies

  • Deliver advertisements tailored to your interests

You may manage cookies through your browser settings or through industry opt-out programs where available.

How We Use Your Information

The Company may use your information for purposes including:

  • Processing orders and payments

  • Shipping and returns

  • Customer support

  • Enhancing your shopping experience

  • Sending catalogs, newsletters, and promotional offers

  • Delivering personalized content and advertising

  • Conducting analytics and market research

  • Improving products and services

  • Preventing fraud and security risks

  • Enforcing our policies and legal rights

How We Share Information

We may share information with:

Company Affiliates

Including subsidiaries and future affiliated entities.

Business Partners

Third parties involved in joint promotions, campaigns, or cooperative programs.

Service Providers and Other Third Parties

Selected partners, affiliated companies, and service providers who assist in operating our business.

Legal and Safety Requirements

When necessary to comply with applicable laws, legal processes, or to protect the rights, property, or safety of others.

Business Transfers

In connection with mergers, acquisitions, business sales, restructurings, or insolvency proceedings.

We may also share aggregated, non-personally identifiable information for marketing and analytical purposes.

Your Rights and Choices

You may have the right to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your information, subject to legal limitations

  • Opt out of marketing emails at any time using the unsubscribe link provided in communications

  • Opt out of SMS marketing by replying “STOP” or contacting us by email

Additional Information

California Privacy Rights

California residents may request information regarding certain disclosures of personal information to third parties.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

Data Security

We maintain physical, administrative, and technical safeguards, including SSL encryption, to protect sensitive information.

Third-Party Websites

We are not responsible for the privacy practices or content of third-party websites linked to or from our Services.

Data Storage and International Transfers

Your information may be stored and processed in the United States, Canada, or Hong Kong. By using the Services, you consent to the transfer and processing of your information across international borders.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or our Services, please contact us:

Email: service@akehs.com

For newsletter, SMS, or other marketing opt-out requests, please also contact:

Email: service@akehs.com